Shuttle bus to O'Hare was efficient and timely.

The staff was incredibly helpful, always ready to

assist with our requests, and the room was comfortable. However, we faced some noise issues from the hallway that disrupted our sleep. Overall, the stay was enjoyable, especially with the location's proximity to restaurants and attractions.

The atrium was beautifully decorated, combining elegance with a comfortable atmosphere, and the accessible ramps throughout the hotel made navigation easy for my friends and me, ensuring we felt welcomed during our stay.

More seating options in public areas would be nice.

I had a wonderful stay in the spacious Two-Room King Suite Non-Smoking! The layout was perfect for relaxing, and the complimentary evening reception was a great way to unwind and socialize with other guests. Plus, being right across from the outlet shops made it super convenient for some last-minute shopping.

The shower setup could be improved as you get sprayed with cold water when starting it.

Great location and attentive breakfast staff. could use more seating in common areas.

i really enjoyed the spacious one-bedroom king conference suite! the complimentary evening reception was a great way for my family to mingle with other guests. plus, it's right across from outlet shops, which is super convenient for shopping.

my only suggestion would be for clearer communication at check-in.

The staff made sure to accommodate our early arrival, facilitating a smooth check-in experience. Enjoying the clean and spacious room allowed us to fully relax before heading out. The proximity to local attractions like a concert venue and dining options was a real advantage. Breakfast was decent and kept the kids happy. however, a little more variety would have been appreciated. Despite minor improvements needed in breakfast offerings, the pleasant staff and perfect location enhanced our stay significantly.

would like to go back here again

The one-bedroom king conference suite had air conditioning, a microwave, and a flat-screen TV. A sofa bed which was super handy. Facilities like the fitness center and indoor swimming pool were well-maintained. The shower came with quality toiletries, and I appreciated the complimentary snacks at the evening reception.

The check-in was super smooth and my room was spacious and clean, which made my stay feel so comfortable. I loved relaxing by the indoor pool and enjoying the complimentary evening reception—it was a great way to unwind! My only suggestion would be to update some decor, but it didn't take away from the overall experience. 😊

Loved the made-to-order omelets.

The happy hour was a blast with free drinks, and the workout facilities were top-notch with great equipment. I felt very comfortable staying here, especially after my missed flight chaos. The staff went above and beyond to help with my lost wallet and laptop.

Felt very relaxed, nothing to complain about.

The canapes at the bar were an absolute delight! Plus, having a private conference suite was the cherry on top for our crew. Staff were super friendly, making us feel right at home.

Bummed about the cocktail hour restrictions—couldn't snag a drink for my bro with his ticket. Oh, and the cleanliness fell a little flat. the bathroom floor was dirtier than I'd like.

The One-Bedroom King Suite was really nice. It felt spacious with a separate living area and had all the basics—microwave and fridge. The bathroom could've used a bit more attention. the floor was kinda dirty. Overall, I appreciated the layout and amenities, but cleanliness fell short a bit.